Step 4. Discuss what should be changed and why. Use the following questions to guide your discussion:

If you were to propose a change, which element would you prioritize? Why? What do you expect to happen as a result of your proposed change? What will be different? How will you know that change is effective? What will be the evidence or indicators of success?

Briefly summarize your findings with the class (about 5 minutes) and address the following:

• The desired state for NorQuest College.

• What element you would change, and why

• What you expect to happen as a result of this change

• How you will know that the change is effective, i.e., indicators of success