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$2$a$)$ Define Productivity & list but do not elaborate on the various forms of Productivity.

$2$b$)$ An operation which has an input raw material scarp rate of $30\%,$ is producing $10000$ units per hour at a bottleneck work center. What is the potential percentage increase in labor productivity that could be achieved by eliminating the input material scrap rate?

$2$c$)$ Define Competitiveness

$2$d$)$ What is implied by the term Operations Strategy?

$2$e$)$ List but do not elaborate on five $(5)$ factors or determinants of organizational or national competitiveness.

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