Question: Subject Design thinking 1) WHO are we empathizing with? 2)What do they need to DO? 3) What do they SEE? 4) What do they SAY?

Subject Design thinking

1) WHO are we empathizing with?

2)What do they need to DO?

3) What do they SEE?

4) What do they SAY?

5)What do they DO?

6) What do they HEAR?

7) What do they THINK and FEEL? (pains , gains)

Subject Design thinking 1) WHO are we empathizing

SECTION A (60 MARKS) There are FIVE (5) questions in this section. Answer all the questions in Microsoft Word. Answer Questions 1 - 3 based on the pictures below. New Shopping Cart Concept Create an empathy map to understand the viewpoint of the user. SECTION A (60 MARKS) There are FIVE (5) questions in this section. Answer all the questions in Microsoft Word. Answer Questions 1 - 3 based on the pictures below. New Shopping Cart Concept Create an empathy map to understand the viewpoint of the user

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