subject : design thinking

How could we design a better backpack to accommodate student's possessions as well as to improve the overall backpack experience for college students? Pain points Tangling of earphones, Frequent usage of laptop compartment, Versatile use of side compartments. ("the most annoying because they are not stretchable") Apply the information above in the following questions. 1. Develop an empathy map for your users. (20 Marks) 2. Create a persona to represent your project. (20 Marks) 3. Create a high fidelity prototype for your product and explain each of its functions in detailed