SUBJECT HR ADMINISTRATION

CHOSE THE CORRECT ANSWER

Howard is vice president of media relations. Keisha is a senior web developer in marketing. Both are part of a team of high-level employees from various departments that will determine how best to present the company's new line of products to the public. Although each team member has authority over company policy, there is no designated group leader. Why is this a cross-functional team? 1. It is not cross functional; marketing should be the only department making decisions on new products2. Each member lends expertise in their particular field and is required to choose a leader to make company decisions 3. Each member is expected to cross train in the others' areas of expertise 4. Each member lends expertise in their particular field and is empowered to make decisions for the company Why do organizations use work teams? 1. Work teams are beneficial in rooting out potential problems likely caused by unhappy employees 2. Work teams offer the benefit of combined experiences, ideas and opinions 3. Work teams make the members collectively accountable as opposed to just one department taking responsibility 4. Work teams of 50-60 members are preferred for their efficiency compared to small groups of 5-6 employees Which of the following is the BEST example of a clear performance goal? 1. Recruit three new team members 2. Be the best management team 3. Hold team meetings once a week 4. Increase sales by 30 percent in the next quarter The understanding of what a team is trying to accomplish, or what it is working towards, is called the _____. 1. clear performance goal 2. meaningful common purpose 3. trust 4. diversity Why is diversity important in a team? 1. Diversity means that everyone in the company is represented on a team. 2. More perspectives and varying viewpoints are represented 3. No team should be comprised of only executive level men.4. Diversity in the workplace is required by law. KPIs should be determined by looking at _____. 1. business strategy 2. goals & objectives 3. key business drivers 4. All answers are correct. What are the two types of KPIs? 1. Quantifiable and Measurable 2. Calculable and Qualitative 3. Quantitative and Qualitative 4. Subjective and Quantitative Which of the following are reasons to measure the performance of your team? 1. To see how team members are working 2. All of the answers are correct 3. To assess project progress 4. To determine when a team will reach a goal Which of the following best describes group decision making? 1. A group of individuals each do individual research on a problem and submit their ideas to a committee for consideration. 2. A group of individuals are selected to tackle a problem together in order to achieve a solution. 3. A group of individuals discusses a problem in pairs and develops a list of recommendations. 4. An external consultant is hired to solve a problem. _____ is the ability to utilize many minds to develop a multitude of ideas, leading to a high quality solution.1. Sharing of ideas 2. Energy 3. Synergy 4. Groupthink