supervision course

2. Analyzed the following issues:

1. Identify the problems.
2. What are the major problems?
3. Suggest solutions to the major problems.
4. Recommended the best solution to be implemented.

3. Minimum 5 case questions with answer

PAMENTE Ser - Word si ri - bewer 141 Brenda Galway leaned back in her chair, siphed heavily and slowly rubbed her eyes in big circular motions. 'I don't need all this avation,' she thought to Tersell. She had just finished reviewing the report she had requested from her new employee, Bill Stanley The entire report was incorrect and would have to be redone. Brenda supervised Uunit of the Audit Department. The Unit H team had earned the nickname of the "Mod Squad' because they were given the unusual, special audit assignment that cropped up. Unitako had ongoing audit duties over certain apetitions desartments within the company. The five auditing pa-rahalists in Inithan to complete retain reports every month an those ofera tonal units. Normally, this workloxid was managrabicnough infortunately, this was not one of those times. About three weeks ago, brenda'sirenager, John Rockland, gave her a major project Lo cumplele in three weeks. The rusii priority' rulure of the project slemmed from the decision of the company's Executive Management Cormit-testa install a rien type of auditing procedure and progruri. In large purl, Lliis mean 3dapting to an automated information systern. Currently, most of the in formation Liley needed and used was being collected and processed manually. In effect, the new system required the auditors to switch from being high priced clerks to being intormation system managers. The auditors would he able to examine, test, and display information more cuickly, easily, and clearly-o, at least, was the thinking of Executive Management when it authorized the new procedures. Brenda's assignment was to complete an Implementation plan tor this new system in three weeks at the meeting during which he gave her the assignment, John told her "look Rrenda, limaw it's short notice and that you've got those operationes reports tuc cut soon, but you need to get your staff working on this project now. You know I'll do whatever I can to help. Ich had paused a minute, leaning against the doorway. "Why not let that new guy, what's his name... Rill Stanley Ictim Stanley tart working on it." Brenda could see no alternative. "I guess you're riglil," she said. "I'll him or illudwy. Julia Leen referring to the new employee Hrenda had hired just last month. Bill Stanley graduated two years go will alegree in accounting and had worked as a juriiur audilurali competitor since then. During the interview process, Drenda told him that he would have to be a sell starter and lil she ex pelled him to pick up on the work fairly quickly She now thought back to her words during that interview. "Look, we're very busy here and we get the plum assignments. I can't baby-sit you. I'll show you your desk and introduce you to the team members. You're poing to have to take care of yourselt. Of course, I'm here to help and my door's always open But you'll have to pin me down and get me when you need my hain. After F Powdy TV TA PAMENTE OSTR - Wed si bewer 141 . Lhal, you're oll your UWT." Brenda had prived tersell unter direct, nu nonsense, up-front communication style. Dill Stanley seemed to agree with her philosophy. He replied: "Suru, tul's goal. I like Lu work on my own anyways. In fact, Dill Stanley had not been brenda's first choice for the open position in her department She was looking for someone who had both suditing and computer experience in addition to a strong background in accounting Intor-lunately, she was unable to pay the salary that the tew applicants with that back-ground wanted. Hill Stanley was the best remaining choice, even though he had very limited auditing and computer experience Kill had arrepted the job and had been doing as well as could be expected. During his first week on the job, he was placed on an existing audit project and had managed to perform cffectively according to the project leader. He seemed to get along well with the ather'Vic Squad" team members and was fairly cager to work on the project, although Hrenda seldom saw him stay after quitting time. Brenda had called Hill into her ciffite shortly after receiving the new assigni mil from her buss. She told him about the project and gave him the deadline. She repeated that her door was always open if he needed help. Bill seemned loll oured that she had selected him. He tried to ask her for some details about the kinds of plans he needed to work out Brenda repealed that it was a simple projet pluri. Aller Bill's Child Cuestion along these lines, Drenda said, with a little irritation in her voice, "Look, you can figure this out. Unless you've any other big questions, Ive got to get ready for a meetine. "bill answered that he had no other questions. Drenda had drawn the meeting to a close with the remark: "Keep in touch. In the two wacks that followed, Brenda continued to be as busy as usual. She occasionally saw Bill in the office while passing throuwen, she would some times stop, put her head through the door, and ask how things were coming Bill would always say "Fine "On two occasions, Bill asked to see her. In the first meeting about two days after receiving the assignment, he tried to get her to explain what cacictly she was looking for in the repart. He produced a detailed outline. Rronda lonked it over and make a broad, vague response. Her irritation at having to tell him exactly what to do showed after about 15: minules. In lile second in eing, tre used for sine general guidance and Help on rayof the specifics of the project. She wandered at one point, why he didn't look up the alwers to some of these Questions trimisell. She had locul their meeting short in order to attend another meeting. After the second meeling, shew nu lurther contact with Bill. IL WAS UN three weeks since she gave bill the assignment. The deadline had arrived, and Dill had submitted the report on time, dropping it off on her desk at 5 o'clock, on his way home, Looking it over, she had easily seen that it was incorrect on, it was all there, F Pewdky Ti MEME TRT Word Screenshot has been saved to Gallery alright; it was just wire Furulung time she continued lo rub her eyes, us ir doing so would change the contents of the report and it would be correct when she loukeu alil pain. She thoughillo herself: "Why didn't he corne in and check it out with me to make sure that he was doing it right, especially after he completed this first part? It was really so simple and took so long to "explain it Pwd, kyk IN E PAMENTE Ser - Word si ri - bewer 141 Brenda Galway leaned back in her chair, siphed heavily and slowly rubbed her eyes in big circular motions. 'I don't need all this avation,' she thought to Tersell. She had just finished reviewing the report she had requested from her new employee, Bill Stanley The entire report was incorrect and would have to be redone. Brenda supervised Uunit of the Audit Department. The Unit H team had earned the nickname of the "Mod Squad' because they were given the unusual, special audit assignment that cropped up. Unitako had ongoing audit duties over certain apetitions desartments within the company. The five auditing pa-rahalists in Inithan to complete retain reports every month an those ofera tonal units. Normally, this workloxid was managrabicnough infortunately, this was not one of those times. About three weeks ago, brenda'sirenager, John Rockland, gave her a major project Lo cumplele in three weeks. The rusii priority' rulure of the project slemmed from the decision of the company's Executive Management Cormit-testa install a rien type of auditing procedure and progruri. In large purl, Lliis mean 3dapting to an automated information systern. Currently, most of the in formation Liley needed and used was being collected and processed manually. In effect, the new system required the auditors to switch from being high priced clerks to being intormation system managers. The auditors would he able to examine, test, and display information more cuickly, easily, and clearly-o, at least, was the thinking of Executive Management when it authorized the new procedures. Brenda's assignment was to complete an Implementation plan tor this new system in three weeks at the meeting during which he gave her the assignment, John told her "look Rrenda, limaw it's short notice and that you've got those operationes reports tuc cut soon, but you need to get your staff working on this project now. You know I'll do whatever I can to help. Ich had paused a minute, leaning against the doorway. "Why not let that new guy, what's his name... Rill Stanley Ictim Stanley tart working on it." Brenda could see no alternative. "I guess you're riglil," she said. "I'll him or illudwy. Julia Leen referring to the new employee Hrenda had hired just last month. Bill Stanley graduated two years go will alegree in accounting and had worked as a juriiur audilurali competitor since then. During the interview process, Drenda told him that he would have to be a sell starter and lil she ex pelled him to pick up on the work fairly quickly She now thought back to her words during that interview. "Look, we're very busy here and we get the plum assignments. I can't baby-sit you. I'll show you your desk and introduce you to the team members. You're poing to have to take care of yourselt. Of course, I'm here to help and my door's always open But you'll have to pin me down and get me when you need my hain. After F Powdy TV TA PAMENTE OSTR - Wed si bewer 141 . Lhal, you're oll your UWT." Brenda had prived tersell unter direct, nu nonsense, up-front communication style. Dill Stanley seemed to agree with her philosophy. He replied: "Suru, tul's goal. I like Lu work on my own anyways. In fact, Dill Stanley had not been brenda's first choice for the open position in her department She was looking for someone who had both suditing and computer experience in addition to a strong background in accounting Intor-lunately, she was unable to pay the salary that the tew applicants with that back-ground wanted. Hill Stanley was the best remaining choice, even though he had very limited auditing and computer experience Kill had arrepted the job and had been doing as well as could be expected. During his first week on the job, he was placed on an existing audit project and had managed to perform cffectively according to the project leader. He seemed to get along well with the ather'Vic Squad" team members and was fairly cager to work on the project, although Hrenda seldom saw him stay after quitting time. Brenda had called Hill into her ciffite shortly after receiving the new assigni mil from her buss. She told him about the project and gave him the deadline. She repeated that her door was always open if he needed help. Bill seemned loll oured that she had selected him. He tried to ask her for some details about the kinds of plans he needed to work out Brenda repealed that it was a simple projet pluri. Aller Bill's Child Cuestion along these lines, Drenda said, with a little irritation in her voice, "Look, you can figure this out. Unless you've any other big questions, Ive got to get ready for a meetine. "bill answered that he had no other questions. Drenda had drawn the meeting to a close with the remark: "Keep in touch. In the two wacks that followed, Brenda continued to be as busy as usual. She occasionally saw Bill in the office while passing throuwen, she would some times stop, put her head through the door, and ask how things were coming Bill would always say "Fine "On two occasions, Bill asked to see her. In the first meeting about two days after receiving the assignment, he tried to get her to explain what cacictly she was looking for in the repart. He produced a detailed outline. Rronda lonked it over and make a broad, vague response. Her irritation at having to tell him exactly what to do showed after about 15: minules. In lile second in eing, tre used for sine general guidance and Help on rayof the specifics of the project. She wandered at one point, why he didn't look up the alwers to some of these Questions trimisell. She had locul their meeting short in order to attend another meeting. After the second meeling, shew nu lurther contact with Bill. IL WAS UN three weeks since she gave bill the assignment. The deadline had arrived, and Dill had submitted the report on time, dropping it off on her desk at 5 o'clock, on his way home, Looking it over, she had easily seen that it was incorrect on, it was all there, F Pewdky Ti MEME TRT Word Screenshot has been saved to Gallery alright; it was just wire Furulung time she continued lo rub her eyes, us ir doing so would change the contents of the report and it would be correct when she loukeu alil pain. She thoughillo herself: "Why didn't he corne in and check it out with me to make sure that he was doing it right, especially after he completed this first part? It was really so simple and took so long to "explain it Pwd, kyk IN E