Supply Chain Management! Please read the case and answer the following question. Elaborate it. Answer ASAP please!! (100 Marks)

*you can follow this book "Principles of Supply Chain Management A BALANCED APPROACH by Wisner" to answer.

External factors influence the probability of business failures among SMEs, especially in terms of issues related to logistics and supply chain operations. The Covid-19 pandemic has affected many businesses and has significantly required business owners to rethink their business strategies. The main problems that Yummy Burger Food Truck is facing now are the difficulties and inaccuracies in forecasting inventory due to the inconsistencies of demand. They are also facing inventory shortages due to late deliveries from the suppliers. Sometimes, the supplies ordered are out of stock at the supplier's facility. Hence, these inventory related issues have seriously affected their ability to fulfil orders from their customers. The customer service of Yummy Burger Food Truck has also been deteriorating due to several other factors. The employees that are working for them are unfriendly with customers, unskilled and have lack of training. The Yummy Burger Food Truck team of staff lack teamwork and are not motivated, which affects their service tremendously. The deep fryer and ovens in the food truck often malfunctions too. This creates a lot of wastage as the food that were prepared using the deep fryer and ovens are not edible and frequently ends up in the garbage bin. In order to sustain their business in the competitive market, Yummy Burger Food Truck needs to overcome these issues by re-evaluating their business strategies.

1. Draw a cause-and-effect diagram to analyse the poor customer service in the case of Yummy Burger Food Truck. (25 Marks)
2. Explain the types of information that Yummy Burger Food Truck should exchange with their suppliers to overcome their inventory related issues. (25 Marks)
3. DiscussFIVEbenefits of increased information sharing in the case of Yummy Burger Food Truck. (25 Marks)
4. In minimising the impact of the Covid-19 pandemic, provideFOURsuggestions with specific examples that can improve the operations and increase the sales of Yummy Burger Food Truck. ( 25 Marks)