Question: Suppose , A company is implementing a new customer relationship management ( CRM ) system. The project's IT specialist must grasp the needs of the

Suppose

,

A company is implementing a new customer relationship management

(

CRM

)

system. The project's IT specialist must grasp the needs of the sales, customer service, and marketing departments. They must design a system that meets the needs of all stakeholders while being simple to use. The IT professional must also instruct employees on how to use the new system

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