T1Customer Service.doc - Compatibility Mode Mailings Review View Help O Search SEE ALI .. AaBbc AaBbC AaBbcc AaBbcd AaBbCD AaBb Emphasis Heading 1 1 Normal Strong Subtitle Title Paragraph Styles Answer true or false to following questions or statements by circling the correct letter. 2 points each. 1) Customers may be classified based on a tiered system. T.F. 2) "The Driver Personality type wants to save time and speed up interactions. T.F. 3) A customer is always considered right based on business princilpes. T.F. 4) A data warehouse is the location for crucial business data. T.F. 5) Baseline Service is the maximum service that maybe offered to a customer. T.F. 6) The mirror principle suggests that employees always engage in self talk. 7) A tiered system records the history of all the customers transactions. 8) A call center is a group of people using telephones to help customers. 9) A SWOT analysis is a review of a business strengths, weaknesses, openness and T. F. T. F. T.F. threats. T. F. a