Question: T2. When 'iim was calling on a potential customer, be round the school principal he wanted to see was too busy to meet with him.

T2. When 'iim was calling on a potential customer, be round the school principal he wanted to see was too busy to meet with him. The principal's secretary offered to look through Tim's product brochures and pass them on to the principal if Tim's product was potentially useful. Which role in the buying centre does the secretary have? a. purchaser b. buyer c. gatekeeper d. decider

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