TABLE A-5 The Transition Probability Matrix for Chern's (Based on the Last 3 years) Job Category Job Level FTSA (%) PTSA (%) Current Number of Employees ADM (%) DM (%) Exit (%) 1 50 15 5 0 30 Full-time sales associate (FTSA) 15,120 1 30 50 2. 0 18 3,780 Part-time sales associate (PTSA) Assistant department 2 5 0 75 14 6 3,780 manager (ADM) Department manager (DM) 3 0 0 0 65 35 1,210 Now research the employment trends of retail sales workers using the U.S. Depart- ment of Labor Bureau of Labor Statistics website at www.bls.gov and other resources you identify. Consider this information when forecasting future gaps or surpluses. You might also consider targeted skill sets or demographics and determine if you can obtain infor- mation about skill or demographic trends in your targeted area. If you forecast a gap between the anticipated supply of qualified sales associates and Chern's anticipated demand for them, determine whether the gap is temporary or perma- nent. Then, make some recommendations about how Chern's can best address the gap. Be sure to reread the relevant section of Chapter 5 before you do so. e. Research the current and forecasted labor market for retail salespeople. If you fore- cast a gap, determine whether the gap is temporary or permanent. Make some rec- ommendations to address the gap. TABLE A-5 The Transition Probability Matrix for Chern's (Based on the Last 3 years) Job Category Job Level FTSA (%) PTSA (%) Current Number of Employees ADM (%) DM (%) Exit (%) 1 50 15 5 0 30 Full-time sales associate (FTSA) 15,120 1 30 50 2. 0 18 3,780 Part-time sales associate (PTSA) Assistant department 2 5 0 75 14 6 3,780 manager (ADM) Department manager (DM) 3 0 0 0 65 35 1,210 Now research the employment trends of retail sales workers using the U.S. Depart- ment of Labor Bureau of Labor Statistics website at www.bls.gov and other resources you identify. Consider this information when forecasting future gaps or surpluses. You might also consider targeted skill sets or demographics and determine if you can obtain infor- mation about skill or demographic trends in your targeted area. If you forecast a gap between the anticipated supply of qualified sales associates and Chern's anticipated demand for them, determine whether the gap is temporary or perma- nent. Then, make some recommendations about how Chern's can best address the gap. Be sure to reread the relevant section of Chapter 5 before you do so. e. Research the current and forecasted labor market for retail salespeople. If you fore- cast a gap, determine whether the gap is temporary or permanent. Make some rec- ommendations to address the gap