Tal Length: Not to exceed 5 pages Expected Time to Complete: 2-4 hrs. Value: 15% Marks: 20 Background Scenario Your establishment has recently adopted a new handheld POS system. Previously the restaurant used a handwritten system of communication. The handwritten system was used for communicating guest's orders and for bill preparation. Using the reading from POS notes, POS manufacturer websites or literature and the supplemental notes provided to you, complete the following: 1) List the advantages and disadvantages to a handheld POS system. (5 Marks) 2) The restaurant currently uses a server to guest ratio of 1:15 and has 300 seats. The salesperson claims that the handheld POS system can save each server up to 10 minutes of time away from guests over the course of a 5 hour dinner period. Will the time savings affect your server to guest ratio? How? Will the time savings impact your upcoming schedules? How? Make sure to explain the Calculations and answer each part of the question(5 Marks) 3) It is 2 weeks before your first Saturday night (your busiest night) using the new POS system and you are in charge of the server schedule for that night. As you look through the reservation book and the calendar of events you expect the turnover rates to be as follows: Time Period 5pm-6pm 6pm-9pm 9-Close (11pm) Turns 0.6 1.5 0.4 Based on the expected number of guests and a new server to guest ratio mandated by the owner of a 1:20, create a schedule for the upcoming Saturday, complete with in times and approximate out times for the evening. For security purposes, at least 2 servers must close the restaurant, the opening and closing shift should have allocated time for setup(half hour) and all rules for Break should be followed in accordance with The Ontario provincial guidelines (5 Marks) Assignment #3 Rubric Question 4 1 N Unsatisfactory Satisfactory - Good Very Good - Excellent 0 2 3 4+ 5 Briefly lists or explains With some exceptions, identifies and explains advantages and lists the advantages in detail all advantages disadvantages of POS and disadvantages of and disadvantages of system (4). each. Most questions not Majority of questions All questions completed or not completed. Answers completed and justified at all. justified with 1-2 answers justified using reasons. more than 2 reasons. Schedule is complete Schedule is complete Schedule is complete with appropriate in and with appropriate in and with appropriate in and out times for less than out times for between out times for more 60% of servers 60-80% of servers than 80% of servers scheduled. Appropriate scheduled. Appropriate scheduled. Appropriate number of servers number of servers number of servers 3 WEB 5pm-6pm 6pm-9pm 9-Close (11pm) 0.6 1.5 0.4 Question 3 4 4+ 1 Based on the expected number of guests and a new server to guest ratio mandated by the owner of 1:20, create a schedule for the upcoming Saturday, complete with in times and approximate out times for the evening. For security purposes, at least 2 servers must close the restaurant, the opening and closing shift should have allocated time for setup(half hour) and all rules for Break should be followed in accordance with The Ontario provincial guidelines (5 Marks) Assignment #3 Rubric Unsatisfactory Satisfactory - Good Very Good - Excellent 0 2 5 Briefly lists or explains With some exceptions, Identifies and explains advantages and lists the advantages in detail all advantages disadvantages of POS and disadvantages of and disadvantages of system (4). each. Most questions not Majority of questions All questions completed or not completed. Answers completed and justified at all. justified with 1-2 answers justified using reasons. more than 2 reasons. 3 Schedule is complete Schedule is complete Schedule is complete with appropriate in and with appropriate in and with appropriate in and out times for less than out times for between out times for more 60% of servers 60-80% of servers than 80% of servers scheduled. Appropriate scheduled. Appropriate scheduled. Appropriate number of servers number of servers number of servers scheduled for less than scheduled for between scheduled for more 60% of shift. 60-80% of shift. than 80% of the shift. 2