Tampa by the Bay Cardiology practice is experiencing long wait times for new patient appointments. Next available appointment is 30 days.

The administrator has asked the practice manager to construct a cause-and-effect diagram identifying major factors for contributing to the long appointment wait times.

Questions:

1.What is the problem (EFFECT)?

2.What do you believe are the detailed factors?

3.Identify major factors that contribute to the problem and construct a cause-and-effect diagram.