Question: Task 1 There are seven basic tools / techniques that could be used to improve business performance: Check Sheets Histograms Pareto Analysis Fishbone Diagrams Scatter

Task 1

There are seven basic tools / techniques that could be used to improve business performance:

Check Sheets
Histograms
Pareto Analysis
Fishbone Diagrams
Scatter Diagrams
Flow Charts
Control Charts

Analyse the effectiveness of these quality control tools / techniques and justify how they could be used to improve business performance.

Task 2

The company are considering whether to introduce a new product line (Data Switches) and have requested that you analyse different costing techniques to help with their decision making. It is required that you analyse in particular the following techniques used in industry:

Marginal Costing
Absorption Costing
Activity-Based Costing

From the range of quality control tools / techniques analysed in task 1 and your analyses of costing techniques in mind, develop a quality control process for the Data Switches.

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