Question: Task 1: Using the lCustomer Service C all dataset provided with this assignment. you are to design four different Tableau dashboards with the following specifications:

 Task 1: Using the lCustomer Service C all dataset provided with

Task 1: Using the lCustomer Service C all dataset provided with this assignment. you are to design four different Tableau dashboards with the following specifications: Dashboard 1: Performance Analysis a} Make a visualization worksheet showing total number of calls separated by incoming and outgoing serviced by each sales representative (Rep ID). b) Make a visualization worksheet showing which sales reps have the largest iunnber oil income calls. c} Make a visualization worksheet showing which sales reps have the largest number of outgoing calls. d) Make a visualization worksheet showing which sales reps spent the busiest time [Busy Minutes) [including both incoming and outgoing calls). e) Create a dashboard with the above four worksheets and name it Performance Analysis. Dashboard 2: CallTime Analysis a} Make a visualization worksheet showing the average wait time {incoming wait and during call wait) for each of the two branches. b) Make a visualization worksheet showing the average wait time (incoming wait and during call wait) for each of the three call purposes. c) Make a visualization worksheet showing call volume over each of the time periods (hours) break out by two branches. d) Make a scatter visualization worksheet showing the relationship between incoming wait time and during call wait time with time blocks as the individual data points. e) Create a dashboard with the above four worksheets and name it Call-Time Analysis

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