TechHelp Solutions is a global tech support company headquartered in Singapore, offering $24/7$ customer service to clients around the world. Due to the nature of their business and the need for round$-$the$-$clock support, the company has adopted a remote work model, with service teams distributed across various countries, including India, the Philippines, Malaysia, and Brazil. This allows TechHelp Solutions to provide support in different time zones, ensuring that customers receive prompt assistance regardless of their location.

The company has been receiving mixed feedback from both customers and employees. While clients appreciate the $24/7$ support, they have noted occasional delays in response times and inconsistencies in service quality. On the other hand, some remote employees have reported feeling isolated and disconnected from the team, leading to a decline in morale.

Propose five $(5)$ strategies that the company should implement to enhance effective communication and collaboration among the employees