Technology and Its Impact on Public Administration?

Please complete the following readings then answer the questions.

Berlilana, B., Hariguna, T., & Min, T. L. (2018). Effects of relationship quality on citizen intention use of E-government services: An empirical study of E-government system. International Journal of Electrical and Computer Engineering

Lindgren, I., Melin, U., & Sb, . (2021). What is E-government? introducing a work system framework for understanding E-government. Communications of the Association for Information Systems

Joshi, P. R., & Islam, S. (2018). An E-government maturity model for sustainable E-government services from the perspective of developing countries.

Abdul, M. S. (2021). Challenges and prospects of e-government implementation in Afghanistan. International Trade, Politics, and Development.

Valle-Cruz, D. (2019). The public value of e-government services through emerging technologies. The International Journal of Public Sector Management.

1. Discuss how technology has affected public administration in the last 20 years and what are the differences between leadership and management

2. Does technology enable or limit leadership opportunities? Be specific and detailed in your response and determine the differences between performance systems versus performance leadership.

3. Present views that both counter or support their responses. Support your perspective with references to the reading materials, and critique effective management practices for leaders in the public sector.