Term

Description

Bossless Organization

Supply Chain Management

Big Data Analytics

Customer Relationship Management $($CRM$)$

A$.$ As $3$M$\text{'}$s product portfolio became more complicated, employees had a harder time answering questions about products, so the company implemented a software solution to make product knowledge more readily available through a corporate intranet.

B$.$ Miniclip, a global digital games developer, analyzes the use of their games in order to improve user experiences. By watching how customers interact with the games, Miniclip knows what successful features should be included in other games and can eliminate problematic components.

C$.$ Morning Star is a tomato processing plant where employees negotiate refasponsibilities with their peers and everyone can spend the company's money. There are no titles or promotions, and compensation is decided by one's peers.

D$.$ To improve speed to market and eliminate waste, Kimberly Clark Australia $($KCA$)$ built highly automated central distribution systems in Sydney and Millicent, Australia, and high$-$velocity regional distribution centers in Sydney and Adelaide. It also renovated existing facilities.