T/F ANSWER

11. Encounter stressors result from having too much to do in too little time.

12. Differentiating between what is urgent and what is important helps you to manage time because we tend to focus on important things and ignore urgent things.

13. One important factor that helps eliminate encounter stress is a closely knit group or community.

14. The social aspect of emotional intelligence consists of four main dimensions: (1) an accurate perception of others responses; (2) the ability to understand others responses; (3) awareness of what is appropriate social behavior; and (4) the ability to manage interpersonal difficulties.

15. Goal setting is an enactive stress management technique, but it does not contribute to the management of anticipatory stress.