The Banking Code of Practice sets out the standards of practice and service in the Australian banking
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Question:
The Banking Code of Practice sets out the standards of practice and service in the Australian banking industry for individual and small business customers. The Code provides safeguards and protections which are not set out in the law.
It complements the law and, in some areas, sets higher standards than the law.
A. Drawing from https://www.ausbanking.org.au/banking-code/ the code includes an obligation for taking extra care with customers who are experiencing vulnerability.
a. Describe 5 examples of what "vulnerability" could mean in this context
b. What should a broker do if they identify a potential customer as "vulnerable".
Related Book For
Smith and Roberson Business Law
ISBN: 978-0538473637
15th Edition
Authors: Richard A. Mann, Barry S. Roberts
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