The BC Assessment Centre decided to run the program again, with the same participants. This time they made some adjustments to their transfer interventions, and it was much more successful. Management wants to know how successful it was.

The costs of the program were as follows:

• Salary of each appraiser during training: 230$ per day per participant
• Total cost of the facilitator: 1500$
• Lunch for both days: 800$
• Rental of the training room for both days: 1000$
• Other various admin costs: 140$

Management calculated that after the training session, their total resulting savings was 200,000$.

What is the net benefit of the training session?

Question 41 options:

	180,000
	20,000
	11,720
	188,280

Question 42 (1 point)

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What is their Return on investment?

Question 42 options:

	.161
	16.1
	.9
	9

Question 43 (1 point)

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What is their Benefit-Cost Ratio?

Question 43 options:

	17.1
	1.06
	.1
	10

Question 44 (1 point)

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Based on the previous three questions, would you recommend that the BC Assessment Centre train any remaining appraisers who have not been trained yet?

Question 44 options:

	No
	Yes

Question 45 (1 point)

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Which of the following might impact the credibility of the calculations in the previous questions?

Question 45 options:

	If the time it took to conduct the appeals process improved and there was a clear link between the training and the result
	If it was discovered that the training facilitator did not graduate from college and did not have the credentials that they said that they did
	If around the same time as the training session was launched, the initial property valuation process was modified to be more accurate, thus resulting in fewer appeals
	If the training facilitator abruptly quit the organization within a few weeks of conducting the training session.