Question: The Best Capital Company undertook a process capability study on their loan process. The following data were obtained for 6 samples of size 5. Based

The Best Capital Company undertook a process capability study on their loan process. The following data were obtained for 6 samples of size 5. Based on the individual observations, management estimated the process standard deviation to be 1.125 (days) for use in the process capability analysis. The lower and upper specification limits (in days) for the mortgage process times were 10 and 17. Sample 1 2 3 4 5 5 6 Average Mean 14 12 11 17 16 14 14 Range 7 5 6 8 11 8 7.5 What is the process capability index? (Enter your response rounded to two decimal places.)

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