The business world is more globally connected than ever. Your customers and colleagues come from many different
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The business world is more globally connected than ever. Your customers and colleagues come from many different cultures, and those cultures influence how they will perceive your messages. Building trust across cultures may be tricky, but being culturally fluent in your communications is one of the most critical skills you can develop as a leader.
- Assess the influence of culture on the messages we send and receive.
- Identify the major barriers to communicating across cultures.
- Explore ideas to become more culturally fluent in your communications.
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