Question: The case study indicates that a participative management style results in improved responsiveness to customers' needs, increased accountability, and more innovative solutions to business situations

The case study indicates that a participative management style results in improved responsiveness to customers' needs, increased accountability, and more innovative solutions to business situations than a hierarchical "command and control" structure. Do you agree or disagree? Explain. What specific issues led UGG/AU to become forerunners in ERM? Why? Provide an example of when a hierarchical "command and control" organizational structure produces better results? Explain the reasons for your example. (Do not use the case study to answer this question.)

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