Question: The case study is a typical example of communication gone wrong in a project. Preparing a communication plan in project management involves six (6) key

The case study is a typical example of communication gone wrong in a project. Preparing a communication plan in project management involves six (6) key points. Critically discuss how these six (6) key points could have been implemented by the case study project effectively and could have averted the frustration endured by customers. 20marks

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