The change formula usually reads C = D x V x F x S > R, where C = Change; D = Dissatisfaction with how things are now; V = Vision of what is possible; F = First concrete steps that can be taken toward the vision; S = Support systems; and R = Resistance. (In S you would find human resource management among other systems of information and knowledge transfer). Implementing any strategic activity to move toward an explicit goal will require you to be a change agent. Think about this change formula and explain in what category (D, V, F, S) you can contribute most successfully. Why