The client, a large organization with a market capitalization of R8,000 million, needed assistance to build a business analysis practice to significantly improve business analysis across the organization. The client had numerous business analysts who came from a variety of backgrounds, ranging from business SME experience to technical information-technology experience. Business analysis delivery varied depending upon the individual business analyst’s (BA) skill and the allocated project. Business analysis templates were not well understood by all the BAs, no formal quality review process was in place, and no training and development pathways for each BA and the BA practice existed. This meant that the quality of business analysis varied from project to project and from BA to BA

Q. Provide a viable stakeholder engagement strategy that would be efficient in elicitation based on the case study supplied. This strategy ought to include methods for collaboration and communication

Q. Justify three elicitation techniques that would be most appropriate for this case study. (20)

Apply the core concept model in elicitation and collaboration to the case study given. Your solution should outline the change, need, solution, stakeholders, value, and context. For each core concept, give a description and apply it to the case given.

Answer rating: 100% (QA)

Stakeholder Engagement Strategy Given the diverse backgrounds and varying skill levels of business analysts BAs within the organization along with the absence of formal processes and training pathways ... View the full answer