Question: The computer technicaL supp0rt manager at a small company is available from 8:00 AM to 5:00 PM each weekday. Historical data show that the manager

The computer technicaL supp0rt manager at a small company is available from 8:00 AM to 5:00 PM each weekday. Historical data show that the manager receives an average of 1.0 requests (Poisson distributed) for technicaI supp0rt per hour. What is the probability that the manager will receive more than 2 requests for technicaI supp0rt in an hour?

Round/report your answer to four (4) decimal places.

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