Question: The computer technical support manager at a small company is available from 8:00 AM to 5:00 PM each weekday. Historical data show that the manager

The computer technical support manager at a small company is available from 8:00 AM to 5:00 PM each weekday. Historical data show that the manager receives an average of 1 requests (Poisson distributed) for technical support per hour. What is the probability that the manager will receive more than 2 requests for technical support in an hour?

Round/report your answer to four (4) decimal places.

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