Question: The computer technical support manager at a small company is available from 8:00 AM to 5:00 PM each weekday. Historical data show that the manager

The computer technical support manager at a small company is available from 8:00 AM to 5:00 PM each weekday. Historical data show that the manager receives an average of 3.3 requests (Poisson distributed) for technical support per hour. What is the probability that the manager will receive fewer than 4 requests for technical support in an hour?

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