Question: The direct approach could be a good choice for a bad - news message if you expect Multiple Choice the news to be accepted as

The direct approach could be a good choice for a bad-news message if you expect
Multiple Choice
the news to be accepted as a routine part of a business relationship.
the customer will be shocked by the news.
the news will make the reader angry or upset.
to be able to solve the problem within a few days.
the news will disappoint the reader.
The direct approach could be a good choice for a bad-news

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