Question: The effectiveness usability metric measures the accuracy and completeness with which users achieve specified goals the number of steps ( eg , link clicks )
The "effectiveness" usability metric measures
the accuracy and completeness with which users achieve specified goals
the number of steps eg link clicks executed in the performance of a task
the comfort and acceptability of use for both the user and designer of the system
the resources expended in relation to the accuracy and completeness with which users achieve goals
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