Question: The following diagram shows a simple process including four operations in a production line. The rate shown with each box represents the effective capacity of
The following diagram shows a simple process including four operations in a production line. The rate shown with each box represents the effective capacity of that operation.

a) Determine the capacity of this process.
b) Which of the following three actions would yield the greatest increase in process capacity?
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increase the capacity of Operation 1 by 20%
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increase the capacity of Operation 4 by 10%,
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increase the capacity of Operation 3 by 10%. Choose just one of the options and briefly justify your answer.
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