The given case study revolves around three workers Suzanna, Johari, and Adliana

employed at Suka Coffee Industries. Suzanna and Johari are both coordinating

significant occasions and anticipate that Adliana will give precedence to their

individual events. When both managers communicate their anticipations to Adliana,

she becomes swamped with emotions. In response, she abruptly leaves the room and

expresses her frustration by exclaiming that she is incapable of managing everything.

1. In light of the scenario presented, Suzanne and Johari are confronted with the need

to address the situation at hand effectively. Figure out FIVE (5) possible ways for

Suzanne and Johari to rectify the situation above. [20 marks]

2. Given the insights provided by the case study above, it's apparent that the ongoing

situation will have a notable impact on Adliana's performance. Outline FIVE (5)

significant ways in which the conflict could detrimentally affect Adliana's work-related

capabilities and achievements. [20 marks]

3. In addition to the situation outlined earlier, workplace conflicts can arise due to the

influence of office politics. Summarize FIVE (5) approaches that organizations can

employ to mitigate the adverse impacts stemming from office politics within the work

environment. [20 marks]