The main purpose to study operations management is: * a costly part of the enterprise all of the above why people organize themselves for productive enterprise how goods and services are produced The following processes are elements of management except: * controlling leading pricing staffing In the development of a new mobile, Samsung has to work on: * Process and capacity design all of the above Quality management Layout design Which statement fits the real market needs: A pure service has only a tangible product component. Almost all services and almost all goods are a mixture of a service and a tangible product. None of the above is a true statement. A pure good has no tangible product component. The element that doesn't belong to the ten critical decisions of operations management is: Layout design Maintenance Mass customization Process and capacity design