The main purpose to study operations management is: *

A)a costly part of the enterprise

B)all of the above

C)how goods and services are produced

D)why people organize themselves for productive enterprise

The following processes are elements of management except: *

staffing

leading

controlling

pricing

In the development of a new mobile, Samsung has to work on: *

Process and capacity design

Quality management

Layout design

all of the above

Which statement fits the real market needs: *

A) A pure service has only a tangible product component.

B)A pure good has no tangible product component.

C)None of the above is a true statement.

D) Almost all services and almost all goods are a mixture of a service and a tangible product.

The element that doesnt belong to the ten

critical decisions of operations management is:

Layout design

Process and capacity design

Mass customization

Maintenance