Table 8.1 The management of an insurance company monitors the number of mistakes made by telephone...

 

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Table 8.1 The management of an insurance company monitors the number of mistakes made by telephone service representatives for a company they have subcontracted with. The number of mistakes for the past several months appears in this table along with forecasts for errors made with three different forecasting techniques. The column labeled Exponential was created using exponential smoothing with an alpha of 0.30. The column labeled MA IS forecast using a moving average of three periods. The column labeled WMA uses a 3-month weighted moving average with weights of 0.65. 0.25, and 0.10 for the most-to-least recent months. Month Mistakes Exponential MA WMA 55 61 3 71 4. 77 71 62 67 73 77 70 74 100 79 84 109 84 08 122 92 99 105 126 101 110 117 10 126 108 119 123 Using Table 8.1, what is the CFE for months 6-10 for the exponential smoothing technique? less than or equal to 120 reater than 120 but less than or equal to 123 greater than 123 but less than or equal to 126 greater than 126 Table 8.1 The management of an insurance company monitors the number of mistakes made by telephone service representatives for a company they have subcontracted with. The number of mistakes for the past several months appears in this table along with forecasts for errors made with three different forecasting techniques. The column labeled Exponential was created using exponential smoothing with an alpha of 0.30. The column labeled MA IS forecast using a moving average of three periods. The column labeled WMA uses a 3-month weighted moving average with weights of 0.65. 0.25, and 0.10 for the most-to-least recent months. Month Mistakes Exponential MA WMA 55 61 3 71 4. 77 71 62 67 73 77 70 74 100 79 84 109 84 08 122 92 99 105 126 101 110 117 10 126 108 119 123 Using Table 8.1, what is the CFE for months 6-10 for the exponential smoothing technique? less than or equal to 120 reater than 120 but less than or equal to 123 greater than 123 but less than or equal to 126 greater than 126

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CFE SUM OF FORECASTED MISTAKESACTUAL MISTAKES ANS CFE Clos... View the full answer