Question: The minimum compensation that an employee would accept The maximum that a customer would be willing to spend on a product or service Shows the

The minimum compensation that an employee would accept
The maximum that a customer would be willing to spend on a product or service
Shows the relationship between Employee Satisfaction, Customer Delight and Profit Margin
The difference between Willingness-to-sell and the amount an employee is paid
The difference between Willingness-to-pay and price
Value Created minus Customer Delight and Employee Satisfaction
Willingness-to-pay minus Willingness-to-sell

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