Question: The needs-metrics matrix matches customer needs with the features or product characteristics that would need to be offered/included to satisfy customers. For a school backpack,

The needs-metrics matrix matches customer needs with the features or product characteristics that would need to be offered/included to satisfy customers.

For a school backpack, prepare such a "table" in lieu of a table, you may (1) list the needs, then (2) the specs and (3) indicate/map the specs for each need.

The needs-metrics matrix matches customer needs with the features or product characteristics that would need to be offered/included to satisfy customers.

For a school backpack, prepare such a "table" in lieu of a table, you may (1) list the needs, then (2) the specs and (3) indicate/map the specs for each need.

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