The objective of your second case study is to analyze the "360-Degree Feedback System." Assume you are a consultant hired by the firm and have been asked for input on their analysis of the 360-Degree System, and help as they decided to implement one or not.

1-What do you feel is the biggest risk of a 360-degree feedback system?

2-On the list the characteristics of a good 360-degree feedback system in section 8.3.3, which two do you feel are most important, and why?

List of characteristics:

-Anonymity.

-Observation of employee performance.

-Feedback interpretation.

-Follow-up.

-Used for development purpose only.

-Avoidance of survey fatigue.

-Emphasis on behavior.

-Raters go beyond ratings.

-Raters are trained.

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