The Orlando Metering Company has been manufacturing water meters for the worldwide utilities industry for decades....
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The Orlando Metering Company has been manufacturing water meters for the worldwide utilities industry for decades. Early on, OMC developed a friendly cooperstive, and supportive work environment. Even when the organization transitioned to a lean manufacturing operation that focused on working in teams, the collaborative and positive atmosphere continued. Employees felt empowered, and their contributions and suggestions were acknowledged and celebrated. However, OMC has recently lost its way. Its parent company decided to transfer the production of 4 product lines to the Orlando plant, and this shift has resulted in a number of challenging technical issues. Furthermore, the plant has had to double its workforce, so it has tumed to temporary agencies to provide new workers. The plant's leadership has been so consumed with resolving technical problems that they have not adequately trained the new workers, and all employees seem to have lost sight of the team- based work environment that is the hallmark of lean manufacturing. As a result, employee morale is low, turnover and absenteeism are high, and productivity is declining rapidly. 1.How does lean production differ from a smart factory? Explain why you think employee morale is low. 2.How would you describe OMC's culture?What caused the change in culture? 3.What should Ed do now to reduce turnover and absenteeism? The Orlando Metering Company has been manufacturing water meters for the worldwide utilities industry for decades. Early on, OMC developed a friendly cooperstive, and supportive work environment. Even when the organization transitioned to a lean manufacturing operation that focused on working in teams, the collaborative and positive atmosphere continued. Employees felt empowered, and their contributions and suggestions were acknowledged and celebrated. However, OMC has recently lost its way. Its parent company decided to transfer the production of 4 product lines to the Orlando plant, and this shift has resulted in a number of challenging technical issues. Furthermore, the plant has had to double its workforce, so it has tumed to temporary agencies to provide new workers. The plant's leadership has been so consumed with resolving technical problems that they have not adequately trained the new workers, and all employees seem to have lost sight of the team- based work environment that is the hallmark of lean manufacturing. As a result, employee morale is low, turnover and absenteeism are high, and productivity is declining rapidly. 1.How does lean production differ from a smart factory? Explain why you think employee morale is low. 2.How would you describe OMC's culture?What caused the change in culture? 3.What should Ed do now to reduce turnover and absenteeism?
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1 Lean manufacturing uses a set of tools like 5S Kanban Kaizen value stream mapping to identify and ... View the full answer
Related Book For
Introduction to Management Accounting
ISBN: 978-0133058789
16th edition
Authors: Charles Horngren, Gary Sundem, Jeff Schatzberg, Dave Burgsta
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