Question: The percentages in the table represent the performance change from the previous month. Consider the impact of each metric on customer questions. Metric Month 1

The percentages in the table represent the performance change from the previous month. Consider the impact of each metric on customer questions. Metric Month 1 Month 2 Month 3 % Customer Questions +8% +10% +12% % Shipped On Time -10% -7% -5% % Shipped incorrectly +2% +4% +4% % Discounted. +18% +18% +14% Units Shipped (Thousands) 80 85 100 Question 2 of 4 How impactful was high shipping demand on customer questions? Not impactful Extremely impactful

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