Question: The process, as it should work, dictates that Billy will be contacted by a client with any change request. After receiving this request Billy must
The process, as it should work, dictates that Billy will be contacted by a client with any change request. After receiving this request Billy must make a decision on two critical elements, the first being if the request is a legitimate, or fair request that hi team can handle. If the request for a bug fix is rejected then an email is sent to the client and the process would come to an end. If the request for change is approved then Billy would need to make note of the request in the Change Management Database CMDB Next Billy needs to determine who the request must go to the Quality Control QC or the Development Team. Upon receiving the request the teams will first address the bug, and then email Billy with the updated status, note, if the Development team had been assigned the bug fix then they will also submit their work for QC to doublecheck and verify the accuracy of their work. Following this the QC team would email Billy also acknowledging that the work has been completed. Following this the Change Management DB is updated one last time by Billy to show successful repair of the identified error, leading to the close of the process.Referring to Object on your flowchart, you are to answer the following question:What is the wording that would be utilized on this Decision Point output?
Step by Step Solution
There are 3 Steps involved in it
1 Expert Approved Answer
Step: 1 Unlock
Question Has Been Solved by an Expert!
Get step-by-step solutions from verified subject matter experts
Step: 2 Unlock
Step: 3 Unlock
