Question: The process of developing and strengthening capabilities internally stands a better chance of succeeding if a company creates competence teams and capability teams, provides team
The process of developing and strengthening capabilities internally stands a better chance of succeeding if a company creates competence teams and capability teams, provides team members with firstrate training and adequate resources, and charges the teams with full responsibility for becoming as proficient as possible as fast as possible in performing their assigned competence capability entails establishing a training department with primary responsibility for equipping groups of employees with the know how and skills needed to perform the desired competencies and capabilities in an expert manner. is a twostep process consisting of first properly training employees to perform a particular value chain activity in a tightlyprescribed manner and then having them perform the activity a sufficient number of times to be able to do it consistently well and at an acceptable cost. requires first developing the ability to do somethinghowever imperfectly or inefficiently second, translating this ability into a triedandtrue competence andor capability by learning to do the activity consistently well and at an acceptable costand then continuing to polish, refine, and sharpen performance of the competence or capability striving not just for ongoing improvements butultimately, for best inindustry or bestin world proficiency is a multistage process that consists of hiring employees with the right kinds of expertise and intellectual capital training these employees very intensivelyorganizing them into empowered teams and work groups, and then giving these teams the time and resources needed to polish and sharpen their expertise in performing their assigned competencies capabilities better than
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