Question: The process of making a custom mobile phone case consists of several steps outlined below - Customer sends the image Technician#1 - Size and place

The process of making a custom mobile phone case consists of several steps outlined below -

Customer sends the image

Technician#1 - Size and place image on the template 10 min

Technician#1 - Print out image on inkjet & cut to size 4 min

Tech#2 - Tape printed image onto case 1 min

Tech#2 - Load Sublimation machine 30 sec

Heat in sublimation machine 5 cases at a time 5 min

Tech #2 Unloading machine 30 sec

Let cool 10 min

Tech #2 - Package 2 min

Draw a process flow diagram

What is the Flow time of the process?

What is the Unit load & capacity rate/hour for each resource?

What is the overall capacity of the complete process?

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