The Project Manager/ Customer Interface Case Study question solutions

Questions 1. Would you consider the scope changes in the case to be **scope creep"? 2. Are each of the scope changes one of the three basic causes of change in projects? If so, which one and why? 3. Would you recommend any of the goo-go control types for BWNS? If so, how would you suggest they implement these controls? 4. Do you suspect that any of the three common reporting prob. lems Jacqueline found were occurring? Can you find evi- dence in the case to support your suspicions? 5. Jacqueline is trying to solve two problems. Avoiding conflicts with clients and learning about potential problems carly on when they can be solved. What would you suggest for each one from whiat she has learned? 6. What else would you recommend to Jacqueline? Questions 1. Would you consider the scope changes in the case to be **scope creep"? 2. Are each of the scope changes one of the three basic causes of change in projects? If so, which one and why? 3. Would you recommend any of the goo-go control types for BWNS? If so, how would you suggest they implement these controls? 4. Do you suspect that any of the three common reporting prob. lems Jacqueline found were occurring? Can you find evi- dence in the case to support your suspicions? 5. Jacqueline is trying to solve two problems. Avoiding conflicts with clients and learning about potential problems carly on when they can be solved. What would you suggest for each one from whiat she has learned? 6. What else would you recommend to Jacqueline