Question: The purpose of a buffer statement in a negative message is to ensure that the company is able to avoid legal liability. reduce ( or

The purpose of a buffer statement in a negative message is to
ensure that the company is able to avoid legal liability.
reduce (or cushion) the reader's shock or pain related to the bad news.
inform the reader of the reasons for the bad news.
explain company policy regarding the bad-news messaage.
The purpose of a buffer statement in a negative message is

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