The release of information $($ROI$)$ processing unit is expected to respond to routine requests for information within five $(5)$ working days of receipt. Work measurement data collected for one month reveals the following:

Total routine requests received: $200$

Requests responded to in $6$ days: $100$

Requests responded to in $2$ days: $100$

What is the average turnaround time for routine requests in the ROI unit? What is the performance variance from the standard of $5$ days? Explain your answer. Submit your assignment in a Word document