The second part is to communicate an internal plan regarding the refunding and redelivery of the shipment. You will draft a message to your colleagues in the Accounts Receivable and Shipping departments about the time frame of each task that clearly identifies who has which task and by what time it needs to be completed. You will need to select an appropriate tool to communicate this message to your colleagues and explain why this would be an effective tool for this purpose.

For this assignment, you will:

Demonstrate your ability to craft messages for the appropriate purpose, tone, structure, and audience.

Be sure to include all the important information you need to communicate.

Select an appropriate tool for workplace communication.

Edit your messages for organization and style, ensuring professionalism with respect to formatting, spelling, punctuation, and grammar.