Question: The Service Gaps Model is designed as a diagnostic tool to highlight specific areas where Multiple Choice marketers can take advantage of unsuspecting customers. marketers

The Service Gaps Model is designed as a diagnostic tool to highlight specific areas where
Multiple Choice
marketers can take advantage of unsuspecting customers.
marketers deliver better quality service compared to the physical goods they sell.
there is a gap in product quality compared to service quality.
marketers are falling short in their service delivery.
manufacturers are cutting costs on product quality.
The Service Gaps Model is designed as a diagnostic tool to

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